How moderntales.online collects, uses, and protects your information.
Last updated: May 2026
moderntales.online is an independent information and guidance website providing general information about UK mobile plan topics. We are not affiliated with any mobile network operator. Contact: info@moderntales.online | 020 3475 9516.
When you submit our callback request form, we collect: your full name; phone number; email address; city or postcode; preferred mobile network; guidance type; optional message; preferred callback time; and consent confirmation. We also collect standard website analytics data (page visits, browser type, approximate location) for performance and improvement purposes.
We do not collect and do not ask for OTP codes, passwords, card details, banking details, or account security information. We never store sensitive financial or security data.
We collect your contact details to: respond to your enquiry; arrange a callback for general guidance; improve our website content; understand user enquiry patterns; and comply with legal obligations. We do not sell personal information to third parties.
This website may use Google Ads conversion tracking to measure the effectiveness of our advertising. Google Analytics cookies may be present to help us understand website usage patterns. You can opt out of Google Analytics tracking by visiting Google's opt-out page.
We use functional cookies necessary for website operation, analytics cookies (Google Analytics) to understand website usage, and advertising cookies (Google Ads) for conversion tracking. You can disable cookies through your browser settings, though this may affect website functionality.
Form submissions are stored securely and accessed only by authorised team members for the purpose of responding to your enquiry. We implement appropriate technical and organisational measures to protect your personal data.
You have the right to access, correct, delete, or restrict processing of your personal data. You have the right to lodge a complaint with the Information Commissioner's Office (ICO). To exercise any right, email info@moderntales.online.
To request deletion of your data, email info@moderntales.online with the subject line "Data Deletion Request" and your name and email address. We will process your request within 30 days.
For privacy enquiries: info@moderntales.online | moderntales.online